Contact Ops
Need backup? Encountered a bug on the streets? Drop a line to central dispatch.
Support & Inquiries
For account recovery, bug reports, or business inquiries, please email us directly at:
Important: Include your Player Alias, affected mode, approximate time, device/browser, and steps to reproduce. For a purchase issue, include the provider and non-secret order reference, not payment details. Redact private codes from screenshots. Never email account-link codes, recovery codes, tokens, or passwords. Use Link Device in the game for account linking or recovery.
Code of Conduct Reports
For general feedback or to report a player violating the Code of Conduct, provide as much detail as possible, including timestamps and screenshots if applicable. We review all reports to ensure the city remains a fair battleground.